Returns Policy

Thanks for shopping at Boobooguitars.

If you are not entirely satisfied with your purchase, we're here to help. If you decide you can't repair the item yourself we would like it back to recycle


Returns

You must email us to let us know you are returning an item admin@boobooguitars.co.uk.  We will let you know the postal return address.

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Please write your order number on the outside of the box.

15% Restocking charge is deducted.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to the original method of payment less 15% restocking charge.



Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

If you receive a refund, the original shipping cost will not be refunded.


Contact Us

If you have any questions on how to return your item to us, please contact us.