Help Centre
General Questions
What does "RATING" mean on the product pages?
Rating is on a scale of 1-5, 1 = not much wrong with it and 5 means you will need to do more work on the item, the rating obviously is reflected in the item price.
How long has Booboo guitars been trading and can I trust you?
We have been recycling guitar parts via Ebay since 2012 with excellent feedback, so yes you can trust us to supply your reject guitar parts in a professional manner :) We will be moving all our stock to this website over the coming months.
Can you make me a guitar body & neck to order?
Sorry we do not make anything, we just buy and sell rejects from reputable suppliers.
Can I trade in a used guitar?
Sorry, no, we only recycle new/reject parts
Can I supply you with reject guitar parts?
We are always looking for new suppliers, the items must be new/rejects and be in a repairable state. Get in touch to find out if your products meet our criteria
Can you send me more images of the reject item?
Unfortunately we cannot send more images. We have 3 images per item and the third image will be the worst fault we have noticed on the item. Obviously for the low cost of these items we can only allocate a little time to photograph and list them to ensure you continue to get a great deal.
Can you advise me on my repair?
We cannot offer repair advice. We hope you have the skill to do the repairs.
Will I need woodwork skills to complete a project
Yes you will need some woodwork skills to complete a guitar project, drilling holes, sanding, some fitting work maybe required to build your guitar.
I want to return an item.
Sure we want you to be happy with your reject! You have 14 days to return an item for any reason, even if you decide you can't repair the item yourself, we would like it back to recycle. We do not pay return shipping charges. Read our full returns policy here
Shipping
What are the shipping cost?
Shipping prices are calculated at the cart. Postage to UK mainland is FREE.
Can I collect my products?
We do not offer a collection option.
Services
What services do you offer?
We just buy and sell reject guitar parts.
Do you offer a repair service?
We do not offer a repair service. We hope you have the skill to do the repairs.